At iVelocity Dental Marketing, we genuinely understand the challenges that you regularly experience as an owner and operator of a dental practice. Effectively getting new and qualified patients in the door is the first of those challenges.

A common problem we confront is inexperienced or unprepared staff members struggling to handle telephone scheduling or lead follow ups for new implant consultation requests. The initial experience that a caller has with the clinic is a very deciding moment, and can determine whether they ultimately become a patient of that clinic or not.

Many potential patients contact the clinic with questions regarding procedures, costs, and prices. Without proper training, staff members can unknowingly and dramatically reduce the number of new patients entering the practice.

By using our highly specialized implant lead follow-up system, we are able to achieve a 300% increase in the number of new patients a clinic sees. One option is for us to train your staff and new team members how to use this system and answer incoming questions appropriately. Unfortunately, staff members and front office teams are often overburdened with other tasks, and cannot always provide the attention and skill needed to bring in new patients.

All of our clients also have the opportunity to use our call center so that our trained sales professionals can handle every call or lead that fills out an online appointment request. We will take care of everything from the moment that person fills out a form to the moment that person walks into your office and sits in a dental chair. This way there is no need to retrain or overwhelm your existing staff, and they can concentrate on caring for the patient when they arrive in the office.

If you’d like to learn more about our iVelocity Implant Call Center, please call us at 720-650-7363.