One of the many reasons iVelocity Marketing stands apart from other marketing agencies is the amount of time we spend training staff members to skillfully handle leads and schedule patients, getting more patients through the door.

We’ve learned through over 10 years of online marketing is if a new patient scheduler is not trained properly on how to respond to the questions and concerns of the caller and how to schedule someone into the office, any money spent on marketing can be considered wasted. Meaning that you can spend thousands of dollars on advertising, and yet not yield any results from it.

We have seen a 300% increase in the amount of new patients showing up to the office with the use of our unique implant scheduling system in their office, and therefore a 300% increase in the amount of collection and production that you have coming into the office.

In addition to our telephone training system, we implement secret shopper calls and secret shopper online form tests. For training and quality assurance purposes, we send in test online appointment requests, then track and store the data to assess the time that it takes for the front office to follow up. By using our staff training system and secret shopper calls, we are able to help offices grow quickly and bring in more patients with the advertising dollars they spend.

To learn more about our unique system for telephone training call us at 720-650-7363.